Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

MVhCVDJCeGxEdkhESktpRG9RT0Z4M3NyU0E9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote job, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Compass Group, North America

PRODUCTION SUPERVISOR (FULL TIME) Job at Compass Group, North America

Crothall Healthcare + We are hiring immediately for a full time PRODUCTION SUPERVISOR position.+ Location: Sierra Vista Hospital, Inc. - 1010 Murray Avenue, San Luis Obispo, CA 93405. Note: online applications accepted only.+ Schedule: Full time schedule; days may vary... 

Lincoln Electric

Tool and Die Maker Job at Lincoln Electric

 ...PURPOSE: Design, build, rework, maintain, repair and troubleshoot all forms of tooling (including dies,tools, gauges, fixtures, and...  ...Completed an approved Mold Maker or Tool and Die Maker state apprenticeship program or demonstrated the ability to perform the aforementioned... 

Worldwide Flight Services

Part-Time Airline Ramp Agent (Frontier Airlines) Job at Worldwide Flight Services

 ...with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals... 

ProPivotal Staffing

Lifeline Call-Taker (Part-Time, Overnight Shift) Job at ProPivotal Staffing

 ...Lifeline Call-Taker (Part-Time, Overnight Shift) We areseeking compassionate and dedicated individuals to join our team as Lifeline Call Takers. Beginning...  ...: High school degree Prior telephone/call-center experience, particularly focused onproviding emotional... 

Jimmy John's

Jimmy John's Bike Delivery Job at Jimmy John's

 ...part time gig but also has full time potential. At Jimmy Johns there is no competing with other Door Dashers, Post Mates drivers or Uber Eats, we use only our own drivers to deliver our food, so every order is cash in our delivery drivers pockets. Whats in it for you?...