Job Description

Community Manager (HUD-Affordable Housing)

The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. To include Implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, community values, compliance, and staff/vendor oversight.  Moreover, assuring that the environment of the property reflects the philosophy of the company. This is an affordable housing property and you will also be responsible for the management of units, ensuring compliance with applicable HUD regulations, Housing Authority policies and Project based section 8 compliance. Work is performed with considerable independence under the direction of the Regional Manager and exercises direct supervision over assigned staff.

Essential Duties

• Property Operations, oversee day-to-day operations of Multiple properties, including leasing, rent collection, maintenance, and resident relations. Developing and implementing property management policies and procedures to enhance operational efficiencies
• Compliance Management, ensure the property is compliant with Section 8 regulations, including tenant eligibility, income certifications, and reporting requirements. Maintaining accurate records of tenant files, income certifications, and other documentation as required by the regulatory agency.
• Financial Management, prepare and manage property budgets, including operating expenses and capital improvements and monitor financial performance, prepare financial reports, and ensure timely rent collection.
• Resident Relations, foster a positive living environment by addressing resident concerns, resolving conflicts, and promoting community engagement and organizing resident events and activities to enhance community involvement.
• Maintenance Oversight, coordinate maintenance and repair activities, ensure properties are well-maintained and meet safety standards and conduct regular property inspections to identify and address maintenance issues promptly.
• Team Leadership, supervise and train property with full staff, ensuring they understand PB section 8 regulations and company policies and promote a culture of teamwork and accountability among staff members.
• Community Engagement, build relationships with local organizations, government agencies, and community stakeholders to promote the property and its services and stay informed about local housing trends and resources to better serve residents.

Requirements:  

• Working Knowledge of Project Base Section 8 regulations and compliance requirements.
• Strong financial acumen and experience with budgeting and financial reporting.
• Excellent communication and interpersonal skills.
• Proficient in property management software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Certification in property management (e.g., COS, CPM, CAM, or HCCP) is a plus.

Education
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

Professional Experience
A minimum of three years of experience in residential property management and Lease Up

Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary.  Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.  You must also be able to attend certain resident events that are held after hours.

Computer skills

• Intermediate Computer/Microsoft Suites/Internet knowledge
• Working knowledge of Outlook and OneSite/Yardi

Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

• Medical, Dental & Vision
• Paid Vacation & Holidays
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life Insurance (self, spouse, child[rem])
• Retirement Savings Plan with company match
• Company outings and events

This role is exempt and has an anticipated annualized base salary range of $72,000-$75,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to:

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

Job Tags

Holiday work, Full time, Temporary work, Local area,

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