Job Description

Job no: 547379

Work type: Staff

Location: Pomona

Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Type of Appointment: Fulltime, Long Term Temporary (One Year Appointment)



Job Classification: Student Services Professional IV



Anticipated Hiring Range: $6,320 maximum



Work Schedule: Monday - Friday 8:00am - 5:00pm



THE DEPARTMENT:


The Career Center is an integral part of the Office of Academic Innovation (AI) in the Office of Student Success, Equity, and Innovation in the Division of Academic Affairs. AI has as its primary goal to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. AI is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. The Career Center within AI has as its mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement; and as its vision to become a leader in the future of work, human and civic engagement by creating an equity-minded career readiness model while focusing on collaboration and becoming a valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development across the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom, while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources, programs, and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities.



DUTIES AND RESPONSIBILITIES:

CAREER READINESS LEADERSHIP:

• Serve as the Lead Career Coach in the College of Education and Integrative Studies (CEIS) supporting the campus-wide career readiness initiative. Build strong relationships with all the functional areas necessary to support career and professional readiness including working with FYE faculty, CEIS Student Success Center, employers, alumni, event coordinator, etc.
• Closely collaborate with and support the dean, faculty, and staff in CEIS in relation to career and professional readiness of their students. Develop and implement trainings incorporating and integrating career education into curricula and co-curricular activities.
• As funds are available recommend for hire, develop and train additional CEIS career team members who will help support and deliver a comprehensive and customized career-readiness model within CEIS.
• Set strategy for industry aligned career development services that are responsive to student needs and aligned with college, departmental and institutional goals.
• Ensure that day-to-day operations of CEIS career readiness model are appropriately directed, efficient and effective.
• Work collectively and collaboratively with the other College Lead Career Coaches to develop innovative approaches and implement new and best practices, share resources, and produce institution-level events such as campus-wide career fairs.
• Design and deploy appropriate assessment activities to measure outcomes and impact.
• Present data and metrics to CEIS faculty and staff to create strategies for increasing the career engagement of students.

CAREER READINESS PROGRAM DEVELOPMENT:

• Lead programs and services for the College of Education and Integrative Studies (CEIS) that provide personalized, career counseling and advising that focuses on self-assessment, research, job and internship search strategies, reflection, and strategic decision making.
• Develop a comprehensive set of events such as lectures, speaker series, workshops, conferences, trainings, cultural events etc. in collaboration with internal & external resources.
• Build students' career confidence and social capital through CEIS strategic programming and creating career content/materials.
• Conduct classroom and student organization presentations for CEIS on various career-related topics, including promoting programs and skill development to support career readiness and planning.
• Oversee event logistics and assist in creating marketing materials/communication for CEIS to effectively promote to faculty, staff and students.

EMPLOYER ENGAGEMENT:

• Partner with internal/external departments, faculty, alumni and employers to identify career pathways for CEIS students and create an outreach plan to engage organizations that will result in opportunities spanning a broad range of industries.
• Establish and cultivate effective working relationships with key stakeholders on-campus and off-campus. Attend events and professional meetings to stay current on career and employment trends and ensures the Career Center maintains a presence on-campus as the experts in career development and programming. Collaborate with campus departments to coordinate career programs. Serve on University committees and provide insights and information to the community on career services.
• Identify opportunities and strategies for connecting students with alumni and industry experts who will provide academic and/or career resources such as mentoring, coaching, lectures, workshops, etc.
• Establish and enhance employer relationships, increase the quantity, quality, and diversity of job and internship opportunities, and engage employers and alumni to provide programs to help students compete effectively for opportunities of interest.
• Support the development of partnerships between CEIS and external communities (corporations, public sector, and nonprofit entities) to build project-based experiential learning, internship, and full-time employment opportunities for CEIS students.
• Perform outreach to CEIS alumni, Cal Poly Pomona alumni, and a wide range of employers, industry organizations, and networks for the purpose of fostering peer-to-peer networking, developing and strengthening specific employer relationships, and identifying employment networks to benefit current students and alumni.

CAREER READINESS PROGRAM ASSESSMENT:

• Lead the evaluation and assessment efforts of the College of Education and Integrative Studies (CEIS) career ready initiative, generating surveys and reports to facilitate data collection and progress reports.
• In collaboration with Career Center Director develops & implement evaluation processes, including quantitative & qualitative measurements that ensure that program benchmarks are successfully attained and communicated in a timely and efficient manner.
• Collaborate with internal/external resources to develop meaningful outcome measurements and methods of program evaluation that will lead to enhancement.
• Ensure accurate student reporting in CPP Connect and other areas that require career-related data tracking.

QUALIFICATIONS:

• Combination - Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
• Valid in State Driver License
• Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
• Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.
• Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

PREFERRED QUALIFICATIONS:

• Deep knowledge of career development, career readiness, and professional development strategies and programs as applicable to higher education students
• Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a university setting that includes a wide array of individuals, groups, policies, and processes
• Strong orientation towards taking initiative and ownership of programs, by being proactive with projects, assignments, and process improvements
• Proficiency in program development and evaluation; demonstrated ability to develop and measure student learning outcomes
• Ability to consistently manage and follow through with multiple projects and assignments and meet deadlines while maintaining a positive outlook
• Strong orientation towards continued learning and applying learning in the work setting
• Exceptional organizational skills
• Ability to multi-task in a dynamic environment
• Excellent problem-solving skills
• Ability to work independently as well as in a team setting
• Ability to exercise excellent judgment
• Excellent verbal and written communication skills
• Strong presentation and public speaking skills
• Strong and effective interpersonal and customer service skills
• Ability to work independently but also to constructively receive supervisory direction; ability to work effectively in a team environment as well
• Lead work experience
• Competence with and commitment to diversity and inclusion; ability to effectively partner with diverse students, faculty, and staff
• Ability to effectively use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized data management systems

Out of State Work


The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.



Background Check


Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.



CSU Classification Salary Range


This position is part of the APC bargaining unit 4. The CSU Classification Standards for this position are located on the CSU Classification Standards website.The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $6,320 and maximum $9,014 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website.



University Driving Requirement


Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.



Conflict of Interest


This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.



Child Abuse/Neglect Reporting Act (CANRA)


The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.



Security & Fire Safety


In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at the Cal Poly Pomona’s Annual Security Report and Cal Poly Pomona’s Annual Fire Safety Report.



Pay Transparency Nondiscrimination


As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.



Reasonable Accommodation


We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.



Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Notices


For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.

Advertised: Apr 07 2025 Pacific Daylight Time

Applications close: Apr 25 2025 Pacific Daylight Time

Job Tags

Full time, Temporary work, For contractors, Work experience placement, Immediate start, Monday to Friday,

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