Job Description

The Manager, Co-Branded Credit Card Growth & Strategy will help launch, manage, and grow Booking.com’s upcoming U.S. co-branded credit card. This is an exciting opportunity to shape and scale a unique and differentiated credit card for the world’s leading provider of online travel services. The person in this role will help drive card growth through the use of insights and analytics, deepen partnerships with the bank issuer and payment network, develop and execute innovative promotional offers and marketing campaigns to drive card acquisition and spend, and oversee the roadmap of future product enhancements. This position will be based in NYC and report to the Head of Co-Branded Credit Card.

This role will support Amsterdam-based business teams in the following activities:

What You'll Be Doing:

• Work with internal and external partners on the delivery of marketing and product initiatives to drive acquisition and spend growth

• Leverage first-party data, partner data, and category intelligence to develop actionable insights to inform program strategy, product development, new card benefits, customer experience, and marketing

• Lead performance reporting, analyze progress towards achieving program KPIs, identify risks and opportunities to plans, present updates to stakeholders, and develop executive updates

• Manage relationships with key external partners, including the bank issuer and card network 

• Provide operational support including budget and forecast reconciliation, invoicing, customer service reporting, and escalation management

• Continuously evaluate the success of the co-branded credit card, proactively recommending ways to improve the value to customers, Booking.com, and the bank partner 

• Define and manage the product roadmap of future features, and project manage the rollout of these initiatives

• Maintain domain expertise of the co-brand space both inside and outside the OTA/travel industry, benchmarking Booking.com vs. key competitors and best-in-class brands 

What You'll Bring:

• Bachelor’s degree required; MBA or other advanced degree preferred

• 8+ years of complex program, product, or project management experience (preferably in a global organization) with domain experience in Loyalty, Credit Card, Financial Services, or Consulting preferred

• Product Management or Partnerships experience a plus

• Proven track record of independently leading high-complexity, cross-functional projects from end to end

• Strong analytical skills, including independently using quantitative and qualitative data to drive decision making and priorities

• Strong presentation skills, with the ability to tell a clear story with data and craft insights-informed recommendations

• Demonstrates well-developed business acumen and an entrepreneurial mindset

• Demonstrates a product-owner, protagonist mindset reflecting subject matter expertise

• Solution-oriented, self-directed, detail-oriented, and resourceful with excellent organizational skills 

• Highly structured, results-driven, intellectually curious, and eager to make an impact

• Able to function with minimal direction in an ambiguous, white-space, and constantly changing environment 

• Strong stakeholder management and communication skills, particularly towards high-level stakeholders including Senior Managers, Directors, and other business leaders 

• Able to influence and steer leadership, senior management, and groups, while driving a sense of urgency 

• Able to deconstruct a complex problem into actionable and easy to understand solutions

• Strong interpersonal skills focused on collaboration. Able to build and maintain lasting relationships and connections with diverse teams, across the organization and outside the company

• Able to work effectively in a global organization with stakeholders located across continents and time zones

What We'll Provide:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture 

• Referral Program

• This role will have a salary range of: $187,000 - $207,000

• Additional Annual or Quarterly bonus potential (role dependent)

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

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