Job Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Provide exceptional service to all hotel guests during their stay
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications:

• Great communications. and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Some college is preferred but a high school diploma or equivalent is required

About Company: Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company

Job Tags

Flexible hours,

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