NOC Engineer Level II - Night Shift Job at Business Centric Technology, Plano, TX

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  • Business Centric Technology
  • Plano, TX

Job Description

Our client within the hospitality development space is in search of a NOC Engineer Level II in Plano for a fully onsite, overnight, direct-hire position. This is a new opportunity requiring a strong understanding of network protocols, server infrastructure, and system administration.

WHAT BENEFITS OUR CLIENT OFFERS:

  • 100% Covered Healthcare for Both Employee and Family
  • Company Paid Short Term Disability
  • Company Paid Life Insurance plus Company Paid Dependent Life Insurance
  • Great 401K Match
  • 18 Days PTO Accrued
  • Team Members receive significant hotel discounts (internationally as well).

RESPONSIBILITIES:

  • Ensure the stability and performance of the organization's IT infrastructure comprising of the company's networks, servers, and systems/applications.
  • Continuously monitor network, server, and system performance using monitoring tools.
  • Identify, analyze, and resolve network and system issues in a timely manner.
  • Respond promptly to alerts and incidents, performing initial diagnosis and troubleshooting.
  • Perform hands-on troubleshooting to resolve intricate network problems, collaborating with Level 1 engineers and other team members when necessary.
  • Apply patches and updates to software and hardware as required.
  • Ensure that backup systems are operational and backups are completed successfully.
  • Ensure the continuous performance and availability of the IT environment, diagnosing issues, and implement solutions to prevent downtime.
  • Work closely with Level 1 engineers, Senior Engineers, and other departments to ensure seamless network operations and support cross-functional initiatives.
  • Provide mentorship to Level 1 engineers, fostering their professional growth & development.

QUALIFICATIONS:

  • Associate's or bachelor's degree in Information Technology, Computer Science, or related field (preferred).
  • Must be 21 years of age.
  • Must be able to obtain and maintain any certification or license, as required by law or policy.
  • 3-5+ years of experience working in a Command Center or similar IT operations support role.
  • Hands-on experience with network and system monitoring tools.
  • Excellent troubleshooting and problem-solving skills.
  • Familiarity with operating systems (Windows, Linux, etc.) and network equipment (routers, switches, firewalls).
  • Relevant certifications (e.g., CCNA, CompTIA Network+, Microsoft Certified: Azure Fundamentals) are a plus. Knowledge of ITRS / Geneos is a plus.
  • Must be available to work varied shifts including nights, weekends & holidays, to ensure 24/7 coverage.
  • Provide off-hours support on an infrequent, but as needed basis during critical incidents. (Potential shifts may run 24/7 due to the need of the business.)

Apply Today! CP # 8473

Job Tags

Temporary work, Work at office, Shift work,

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