Review of delivery exceptions on our courier's portal
· Make QA calls to patients to arrange for/accept deliveries
· Make QA calls to patients to ensure their delivery arrives as expected
· Accept incoming patient calls and provide answers or transfer to a colleague who can help address
· Receive returned patient orders and work with the Operations manager and pharmacy technicians to determine the next steps
· Inventory non-drug supplies weekly and place needed orders
· Assist Operations Manager with ad-hoc pharmacy projects
· Work with the pharmacy team to complete reships as needed
· Request patient to complete google reviews and surveys
Note: All staff may be cross trained in another related pharmacy jobs.
Requirements· Detail-oriented
· Good phone skills
· Good listener
· Willing to accept a challenge
· Customer service background (1-2 years)
· Computer proficient
· Knowledge of Google or Microsoft office tools
- Minimum of High school degree
Base salary $21-$23 per hour
Job Type: Full-time, on-site
Physical Setting: in office
Expected hours: 40 per week
Schedule: Monday-Friday. 9:00am-5:00pm
Benefits:
Medical, Dental, Vision
401k plan
Flexible schedule
Free parking
Opportunities for advancement
Paid sick time
Paid time off
Referral program
Be part of this exciting opportunity and apply now. Someone from our executive team will call you back!
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